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Use of the Site is governed by our Privacy
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You further declare that the Product will be
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for profit.
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This website, all the materials and products (including but not limited to software) and services, included on or otherwise made available to you through this site are provided by vise.in “as is” and “as available” basis without any representation or warranties, express or implied except otherwise specified in writing. Without prejudice to the forgoing paragraph, vise.in does not warrant that:
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VS+ Extended Warranty, a service that is brought to you by Vijay Sales (INDIA) Private Limited & powered by Onsite Electro Services Pvt. Ltd.
VS+ Extended Warranty is an extended warranty service that replicates and extends the manufacturer’s warranty. That means that if your device suffers a malfunction or breakdown, we will repair or replace it for you. We bear all the costs required to fix it. We do all the legwork required for fix it. You use the device with tender love & care; we fix the device with same tender love & care.
VS+ Extended Warranty offers coverage for all your Mobiles, Tablets, Laptops, Cameras, Air Conditioners, Washing Machines, Televisions Refrigerators, Audio Systems, Home Theatres, Desktops, Microwaves, Dishwashers, Dryers, Printers, Room Coolers & Water Purifiers.
VS+ Extended Warranty comes with a host of features that are designed to not only safeguard your device, but also save you from the hassle of getting your device repaired
1.
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Maximum Coverage: VS+ Extended
Warranty replicates the manufacturer’s
warranty for up to 4 additional years after
its expiry for qualified products. This
ensures that your device is covered
throughout its life cycle.
|
2.
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Cashless: This program is completely
cashless. There are no hidden fees or
charges.
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3.
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All costs are covered: Whether it is
costs of repairs, labour, transportation or
taxes, we cover all the charges associated
with repairing your device. You pay nothing.
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4.
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Free Pick & Drop or At-Home repairs:
Whether it means picking up your device or
sending a technician at your home to repair
your device, we will ensure that you never
have to interact with a Service Centre ever
again.
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5.
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No Paperwork Required: VS+ Extended
Warranty has a hassle free process to file a
Service Request. You don’t have to submit
any other document or fill up any forms
except for the invoice copy
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6.
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Genuine Spare Parts guarantee: Your
devices will be repaired by trained
personnel and using genuine spare parts
every single time.
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7.
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No Depreciation: We will cover the
full value of the device till the end of the
plan.
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8.
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Preventive Maintenance: We understand
that your Air Conditioners and Water
Purifiers need to be serviced regularly,
hence we will service them for you free of
cost.
|
You can opt to protect your device for up to 4 additional years. The term of VS+ Extended Warranty available is based on what the normal life cycle of the device is supposed to be. While opting for VS+ Extended Warranty for your device, please keep in mind that the total term of the manufacturers’ warranty and term of VS+ Extended Warranty does not exceed 5 years.
For e.g.: If your Air Conditioner has 1 year manufacturers’ warranty, you can opt for VS+ Extended Warranty for up to 4 additional years. However, if your Air Conditioner comes with 2 years manufacturers’ warranty, you can opt for VS+ Extended Warranty for maximum 3 additional years.
1.
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Buy VS+ Extended Warranty along with your
device and ensure that you are buying the
right plan based on the price of your
device.
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2.
|
At the time of purchasing the plan, ensure
that the invoice issued to you by your
retailer has the IMEI/Serial Number that
matches the one of the device.
|
3.
|
Provide accurate & timely information when
requested by us.
|
4.
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We request you to submit the device and
invoice to us promptly and respond to any
queries raised in a timely manner.
|
5.
|
If the IMEI/Serial Number has changed on
account of repairs or exchange by your
retailer or the service centre, please
provide us with a Swap Letter that will
allow us to authenticate that you are still
using the same device.
|
6.
|
And most importantly, use your device with
the tender love and care that it deserves
|
The worst has happened; your device has suffered a breakdown. Do not worry; we are here to help you.
1.
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Call us on 022 6622 7722 or email us on
vscaremumbai@vise.in within 7 days
and tell us about malfunction that has
occurred.
|
2.
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Keep copies of your purchase invoice bearing
the IMEI/Serial number ready.
|
3.
|
Ensure that the IMEI/Serial Number on your
device matches the one that is mentioned on
the purchase invoice.
|
4.
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We will keep you posted regarding the
progress of the Service Request every step
of the way.
|
1.
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We will gladly service as long as the plan
is active and has not expired. Also, the
malfunction needs to have occurred during
the term of VS+ Extended Warranty and not
prior to it.
|
2.
|
Malfunctioning accessories or consumable
items like filters for water purifiers are
not covered here. A full list of these items
is available on our website.
|
3.
|
The device needs to have minimum 12 months’
manufacturer’s warranty that is applicable
in India. Please ensure that you do not
modify the device, perform unauthorised
repairs or use it commercially. All these
actions void the manufacturer’s warranty and
subsequently VS+ Extended Warranty as well.
|
4.
|
We will not be able to cover those devices
that are bought outside India. However, if
the device that you have bought in India,
breaks down while travelling abroad, we will
cover it.
|
5.
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Malfunction should not be on account of
normal wear and tear.
|
6.
|
VS+ Extended Warranty covers every issue in
the device that occurs organically or in
simple terms “on its own” and without any
external factor. That means issues like
physical damage, liquid damage, power surges
etc. are outside the scope of the program.
|
7.
|
International Coverage – If the device
breaks down abroad, we will still cover it.
You can get it back to India, we will
provide our usual Pick – Repair – Deliver
back to you service.
|
1.
|
What is the term of the service?
VS+ Extended Warranty is applicable for up to 4 additional years after the expiry of the manufacturer’s warranty. However, the sum of manufacturer’s warranty and VS+ Extended Warranty should not exceed 5 years. |
2.
|
Can I extend the warranty on my phone for
2 more years?
VS+ Extended Warranty is available for 1 additional year on Mobile Phones and Tablets. |
3.
|
How many times will the device be
repaired?
There is no limit on the number of service requests you can raise against VS+ Extended Warranty. We will keep repairing the device till the total costs of all repairs do not exceed the value of the device. However if for any 1 Service Request, the cost of repairs is greater than the current/last available market value of the device, the device will be replaced. Replacement is provided in the form of new or refurbished device or Gift Cards |
4.
|
I changed my mind and I want to cancel
the VS+ Extended Warranty plan. Can I
get a refund?
The VS+ Extended Warranty plan can be cancelled within 30 days, provided you have not already filed a Service Request. Also, a refund for the same will issued. |
5.
|
What if the device cannot be
repaired?
For brands that do not repair damaged parts or if the device cannot be repaired due to unavailability of spare parts, we will provide you with an equal or equivalent replacement device which may or may not be a new piece. |
6.
|
What if I do not want to avail of the
Pick & Drop services, can I get the
device repaired on my own?
Yes, you can get the device repaired on your own. Please keep in mind that we need to be informed about the damage BEFORE submitting the device to the nearest Authorised Service Centre. |
7.
|
How many times can I avail the Preventive
Maintenance feature?
You can take advantage of the Preventive Maintenance feature according to the number of years in your VS+ Extended Warranty. If you have opted for a 2 year VS+ Extended Warranty, you will be entitled for 2 preventive maintenance check-ups from purchase of device till expiry of VS+ Extended Warranty. We will be providing 1 preventive maintenance (dry service) for Air Conditioners & 1 preventive maintenance for Water Purifiers. |
8.
|
How will I know if the device will be
picked up or if you will send a
technician at home for repairs?
This is generally decided based on the category of your device. For Large Appliances and Televisions, we will co-ordinate with Service Centres and send a technician home based on your convenience. Wherever it is not possible to send the technician home for repairs, we will pick them up and send it to the Service Centre for repairs. If the technician that comes home for repairs is unable to repair the device on-site, we will have it transported to the nearest Service Centre free of cost for repairs. |
9.
|
What are other examples of specific
issues arising out of normal wear and
tear that are not covered under VS+
Extended Warranty?
Some examples of problems occurring due to wear and tear include the following. However, please note this is not a comprehensive list:
|
1.
|
VS+ Extended Warranty is a service that is
powered by OnsiteGo (Onsite Electro Services
Private Limited).
|
2.
|
Non-fulfilment of any conditions set out in
this document may cause the rejection of
your request; hence we solicit your
co-operation to ensure we are able to
provide you a perfect service experience.
|
3.
|
We shall not be liable for delay or failure
in furnishing services including suspension
of Service Assurance in the event of strike,
government action, act of God, disruption in
global supply chains or any other cause
beyond our control.
|
4.
|
Vijay Sales (INDIA) Private Limited &
OnsiteGo will not be liable for indirect
damage caused due to improper functioning of
the product, including but not limited to
lost profits or savings, business
interruption, loss of data, lost revenue,
loss of use, inconvenience, mental or
physical stress or any other commercial or
economic loss of any kind, or special,
incidental, or consequential damages.
|
5.
|
The device for which VS+ Extended Warranty
has been purchased should not have any other
Care Pack/Insurance or Insurance linked
plan/Extended Warranty/Maintenance Contract,
apart from the manufacturer’s warranty.
|
6.
|
Marketing brochures are meant purely for
educating customers and do not have any
commercial value.
|
7.
|
Any disputes arising in connection with this
service shall be governed by the laws of
India. The courts of Mumbai shall have the
exclusive jurisdiction over disputes arising
hereunder.
|
8.
|
Full set of terms and conditions are
available on www.onsitego.com
|
9.
|
All rights reserved with Vijay Sales (INDIA)
Private Limited &Onsite Electro Services
Private Limited.
|
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A "cookie" is a small piece of information stored by a Web server on a Web browser so it can be later read back from that browser. Cookies are useful for enabling the browser to remember information specific to a given user. vise.in. places both permanent and temporary cookies in your computer's hard drive.vise.in's cookies do not contain any of your personally identifiable information.
Our site links to other websites that may collect personally identifiable information about you. vise.in is not responsible for the privacy practices or the content of those linked websites.
Our site has stringent security measures in place to protect the loss, misuse, and alteration of the information under our control. Whenever you change or access your account information, we offer the use of a secure server. Once your information is in our possession we adhere to strict security guidelines, protecting it against unauthorised access. We will endeavor to safeguard the confidentiality of your personal information; transmissions made by means of the Internet cannot be made absolutely secure. By using this Site, you agree that we will have no liability for disclosure of your information due to errors in transmission or unauthorised acts of third parties.
As a policy on receipt of product, we request you to check and confirm the contents while accepting the delivery. Discrepancies, if any, must be brought to our notice, after which no further queries would be entertained. Kindly email us on service@viseworld.com or alternatively call on 022-66227722
For all products procured from www.vise.in , warranty and service are provided by the manufacturing companies through their authorised service providers in India.
We believe in providing our customer with the best and request you to kindly revert to us for any service related issues. The same would be followed up with the resp. manufacturing companies and we will ensure the service be made available to you as per the turnaround time wherever we are present.
Questions regarding this statement should be directed to the following email id: service@viseworld.com
vise.in makes every effort to present correct data and timely information regarding the products on sale on our website. However discrepancies, if any, may arise due to inaccurate/incomplete information given suppliers or external sources. In case you come across any such information termed inaccurate, we would request you to kindly inform us at service@viseworld.com.
vise.in will not be held liable for any damaged goods or injuries arising from the using the same. Warranties of products are provided by the Manufacturers and are liable for the same. Product information available on our website would be limited to the information given by the Manufacturer to us. Actual dimensions and colors may differ from the images shown on our website.
vise.in nor any of its sources would be liable for any direct, special, incidental, indirect, or consequential damages whatsoever (including but not limited to: damages for loss of business profits, business interruption, loss of business information, or any other pecuniary loss) arising out of the use of the information made available on this web site.
Information on the vise.in web site may not be reproduced, copied, or altered without the express written consent of vise.in and its affiliates.
vise.in may terminate this Agreement and these terms and conditions and/or the provision of any of the services at any time for any reason, including any improper use of this portal or your failure to comply with these terms and conditions. Such termination shall not affect any right to relief to which vise.in and its third party providers and distributors may be entitled, at law or in equity. Upon termination of this User Agreement and these terms and conditions, all rights granted to you will terminate and revert to vise.in and its third party providers, as applicable
You (B2B, Dealers) agree not to reproduce, duplicate, copy, sell, resell or exploit for any commercial purposes, any portion of the Service, use of the Service, or access to the Service.
Vijay Sales (India) Pvt. Ltd. reserves the right to cancel bulk orders without prior notice and refund the balance amount after the deduction of processing fees (up to 4% on Invoice value, depending on the card use for this transaction) either done together or done through multiple orders.
Refund of bookings by customers for individual use or gifting purposes will not be impacted by Vijay Sales.Loyalty points are not applicable to bulk buyers, dealers, and resellers.
vise.in thanks you and values your purchase with us. This section describes vise.in’s policies on payments received from customers and returns to customers for products or services ordered.
Presently payment methods available with vise.in are through Credit Cards, Debit Cards and Net banking only. As and when other methods will be incorporated, the same would be updated here as well. Your Credit/Debit card information remains private and confidential. vise.in and our secure online payment gateways use Secure Sockets Layer security technology to protect your Card information. We accept all VISA & MasterCards– only Indian cards, as International cards would not be supported. You will have to enter your 16 digit Credit/Debit card number and the 3 digit CVV (Card Verification Value) code which is at the back of your card and complete the payment.
Reports about damaged products should ideally be made within 12 hours of delivery to service@viseworld.com
With a view of making Online shopping safer, the Reserve Bank of India has made it mandatory , from 1st August 2010 onwards, for all transactions to have an extra level of authentication. The “extra level” is a password which you will have to enter after entering your Credit Card/ Debit Card details while making an online payment. This technology is called Verified by VISA (VBV) or MSC (MasterCard Secure Code).You will have to log onto your banks website for registration and each bank has its own process for registration.
Is available in Mumbai, Pune, Gujarat and Delhi where our stores are located only and is valid for a maximum of Rs. 50,000 /- per transaction. Our customer has to pay the complete booked amount prior to delivery, to be collected by authorised Vijay Sales (INDIA) Private Limited collection personnel. The official receipt for cash collected will be provided to the customer.
All products which have the C.O.D. icon on the product detail page are available for Cash On Delivery in Mumbai, Pune, Gujarat and Delhi where our stores are located only.
You can avail of C.O.D. on an order if
1) Your selected products are available for a C.O.D.
2) Your delivery location is serviceable by Cash collection personnel.
3) Cash Collection will be made only between 11:00 am to 06:00 pm during the day and at the billing address as given by the customer during online booking.
Placing orders using C.O.D.
1) Identify the products with C.O.D. icon available for online purchase.
2) Add them to your shopping cart, proceed to checkout.
3) Provide the shipping address and proceed to the payment page.
4) In the payment page, select the 1st option, C.O.D.
5) Enter the CAPTCHA code as given below, click on Submit.
6) You will receive the Order confirmation page with Order details.
All offer prices on vise.in are all inclusive; there are no hidden charges whatsoever. You have to only pay the offer price that you see on our product page next to the specific product image.
After placing your valued order and making the payment, we would not be able to make any changes in the same. Also combining or adding orders once they have been placed would not be possible. Post shipment of your products, orders cannot be cancelled at all. In the event of non-delivery occured due to your mistake (wrong name, address or any other wrong information), vise.in would incur an extra cost for redelivery and the same would be claimed from you.
Any order placed for a product that is listed at an incorrect price may be cancelled. This shall be regardless of whether the order has been confirmed and/or payment levied. In the event the payment has been processed, the same shall be credited to your account and duly notified to you by email.
Demonstration is provided by the manufacturing company and is provided on certain products only, in case of further clarifications, we would request to contact us on 022-66227722 or email us on service@viseworld.com and we will be happy to clarify on the same. After delivery/receipt of product, the demonstration, if applicable, would happen after minimum 4 business days. Only the first demonstration would be on a complimentary basis.
Installation is provided by the manufacturing company’s authorised service center/franchisee only. For Split A/C, standard installation charges will apply; payable by the consumer directly to the company’s authorised service center/franchisee.
Inclusions in scope of work for Split A/c installation: - Installation of Indoor and Outdoor units, Interconnecting Indoor and Outdoor unit with piping.
Exclusions in scope of work for Split A/c Installation:- All masonry work, Supply and Installation of main power phase, electrical work, Leak testing if piping is already done by the consumer, no drilling holes in any of the pillars, dismantling charges if earlier Split A/c is present.
For other products, standard installation will be provided as per companies norms and is complimentary. After delivery/receipt of product, the installation would happen after minimum 4 business days. We would request you to kindly contact us on the above mentioned contact details for any assistance required.
vise.in makes every effort to service the orders placed with them, as per the specification and delivery timelines mentioned against each product. As a policy, we request you to kindly check the product and the accessories while accepting the delivery. In case of any discrepancies, kindly bring it to our notice before accepting delivery by calling us on 022-66227722 or email us on service@viseworld.com. After acceptance of delivery of the product, vise.in will not entertain any returns or refund request.
Refund will be done within 10-15 working days from the date of request of refund.
After sales service is provided by the authorised service centers of the respective manufacturing companies. For product service requirement, kindly contact us on the above mentioned details for the same.
For any product/service available on sale on www.vise.in, the company does not assume any liability. vise.in is only in the business of providing products/services from manufacturers to customers at the destination of their choice in Mumbai, Pune, Gujarat and Delhi. (Limited to mentioned cities limits only)
Book your order in minimal (partial/min advanced) amount for priority delivery post lockdown.
Vijay Sales (INDIA) Private Limited will announce delivery notifications to customer before the product shipment.
Customer should be pay rest/balanced order amount to Vijay Sales (INDIA) Private Limited before the order delivery.
Vijay Sales (INDIA) Private Limited can not be deliver order without confirmation of full order payment.
e.g. Your Product Value is Rs.10000/-
But you can book it on minimal amount is Rs.2000/- for priority
delivery post lockdown. Balanced amount Rs.8000/- will be pay before
the delivery.
If customer cancelled his/her order (Partial Paid/ Full paid), then Vijay Sales (INDIA) Private Limited will initiate refund on priority basis. Refund will be credited in working 7-20 days as per bank terms.
vise.in thanks you for your patronage and values your purchases with us. Given below are the details for shipping/delivery of the products sold on www.vise.in for your kind reference.
Currently delivery of products purchased on www.vise.in is available in Mumbai, New Mumbai, Thane, Palghar, Pune, Gujrat, Delhi-NCR, Andhra Pradesh and Telangana city limits only (Kindly check Pin Code for Delivery Serviceable Area). As and when we would provide delivery to other locations, the same would be updated here, we request you to kindly check the Shipping Options link on our home page for further updates.
vise.in provides FREE shipping /delivery to your beneficiary address, we request you to place your valued order and enjoy the FREE shipping/delivery offer. Your order will be delivered as per the stipulated delivery time (please refer to Payment and Returns Policies). We believe in providing our dear customers with the best service and hence do not charge for delivery, however, we reserve the right to change/discontinue the FREE Shipping/Delivery at any time.
vise.in provides FREE Delivery for all products sold on www.vise.in to your beneficiary address in Mumbai, New Mumbai, Thane, Palghar, Pune, Gujrat, Delhi-NCR, Andhra Pradesh and Telangana city limits only (Kindly check Pin Code for Delivery Serviceable Area). There are no hidden charges applicable. May delay in the delivery is due to stock unavailability or some technical issues that will not considered in the shipment date/days. The day of booking your order is taken as day 0.
After order confirmation and payment completion, vise.in will endeavor to deliver your product in the stipulated delivery time to your beneficiary address in Mumbai, New Mumbai, Thane, Palghar, Pune, Gujrat, Delhi-NCR, Andhra Pradesh and Telangana city limits only (Kindly check Pin Code for Delivery Serviceable Area). vise.in will not allow for Cancellation of Shipment for any reason and request our dear customers accordingly to confirm the purchase first and then book with www.vise.in.
We collect personally identifiable information (email address, name, phone number, etc.) from you when you set up a free account with vise.in. While you can browse some sections of our site without being a registered member, certain activities (such as placing an order) do require registration. You would be receiving offers and mailers from us, in case you do not wish to receive, you can choose to unsubscribe from the same.
Placing an order with www.vise.in is easy and simple.
Step 1 – Browse through our wide range of products or just search for your desired product on our quick, powerful search placed at the header of every webpage. Use the dropdown menu to choose in a particular category.
Step 2 – While browsing the catalogue, you can select the product you wish to buy in your shopping cart, review the product and click on Buy Now on the product detail page.
Step 3 –Your selected product/s will show in your shopping cart, you can add the quantity or remove the product from your shopping cart. To continue shopping, please click on the bar at the left side or proceed to checkout by clicking on the bar at the right hand side.
Step 4 – You can either be logged in or shop by selecting the product , proceed to checkout or choose Guest Checkout, kindly provide us your email id and contact number, the billing and shipping address and proceed to review your order.
Step5 – Please review your order details and proceed with payment. Payment method details are given in our Payments & Returns link in the Help section at the footer of our webpage.
Step 6 –After payment completion you will be directed to the Order Acknowledgement page showing all the order details and the unique order number used to track your order.
Status on – Order, Payment, Shipment
You can review the status of your order right from booking to completion on My Account section and select My Orders.
We would request you to kindly contact us on 022-66227722 or email us on service@viseworld.com for online order queries, it would be our pleasure to assist you. Also by clicking on Contact Us on the top right side of our web page you will be provided with our contact details.
MYVS Rewards is a card-less Loyalty Programme from Vijay Sales (INDIA) Private Limited and is open to all Indian citizens above age of 18 years only.
The programme is offered together with any purchase made at Vijay Sales (INDIA) Private Limited outlets or https://www.vise.in.
A member can also sign up for the programme at the outlet or by visiting https://www.vise.in.
As the members’ mobile number would be his / her primary identification for earning MYVS Reward points under the programme, the member’s mobile number should be required at the time of purchasing or enrolling of MYVS Rewards programme.
The MYVS Reward points can neither be encashed, nor be transferred to another member account.
By providing his / her mobile number, the member hereby agrees and consents to receive communications through Text Messages & E-mailers from Vijay Sales (INDIA) Private Limited, its affiliates & any third-party contractors engaged in connection with the Programme for on-going promotions, announcements, offers, coupons, new product launches and transactions (collectively, "Communications") from Vijay Sales (INDIA) Private Limited from time to time on the contact details provided. This consent shall override any Do-Not-Disturb (DND) settings that may have been opted for by the member.
As a pre-condition, a customer is required to provide mandatory information including his / her full name, valid & active Indian mobile number and accept such terms and conditions as may be prescribed under the membership programme and updated from time to time.
Failure to provide correct information and / or registered mobile number at the time of billing may result in the reward points due for that purchase not being credited to the member's account.
Post completion of transaction, any request for redemption of points will not be entertained.
In case, a member under the MYVS Rewards programme intends to unsubscribe from the promotional messages received under the Loyalty Programme, he/she write to loyalty@vise.in. The member will be unsubscribed from the promotions list in a maximum of 7 working days.
In case, any customer who has unsubscribed from promotional messages, purchases products from any Vijay Sales (INDIA) Private Limited store or https://www.vise.in and intends to check and / or redeem balance points, will receive communication considered as transactional by Vijay Sales (INDIA) Private Limited via E-mailers or SMS’s and pertaining to the purchase and will not receive communications of on-going promotions, announcements, offers, coupons & new product launches.
Vijay Sales (INDIA) Private Limited will not be considered responsible or liable for any member correspondence lost or delayed through SMS, E-mail and / or any other mode of communication due to DND/SPAM and / or any other reason.
Vijay Sales (INDIA) Private Limited reserves the right to terminate the membership on grounds of misuse, fraud or supplying false or misleading information to Vijay Sales (INDIA) Private Limited.
Benefits derived from MYVS Rewards programme are exclusively for retail billing customers and cannot be clubbed with Special / Bulk / Corporate/ Employee programme.
Benefits of MYVS Rewards is for retail billing only. Benefits cannot be availed on Company or Institutional billings.
A MYVS Rewards programme member is entitled to earn 0.75% of the final purchase amount as reward points. Accumulated points can be redeemed at any Vijay Sales (INDIA) Private Limited outlet at ₹1 per point by providing the registered mobile number at the billing desk.
Loyalty points are not applicable to bulk buyers, dealers, and resellers.
Final purchase value will be calculated excluding any reward points that the customer redeems at the billing desk.
Reward points will not be issued on the value of points being redeemed by the member.
To redeem the MYVS Rewards Points, members will have to visit any Vijay Sales (INDIA) Private Limited outlet. Accumulated points cannot be redeemed online at https://www.vise.in.
MYVS Rewards points will be credited against the registered mobile number after 7 days of invoice generation.
MYVS Rewards points can be redeemed only after 7 days of point being credited against the members’ mobile number.
MYVS Rewards points earned would be valid for a period of 2 years from the date of invoice generation. If the same is not redeemed within a period of 2 years, such MYVS Rewards Points will automatically lapse.
MYVS Rewards points once lapsed or redeemed against a purchase cannot be re-credited or reversed.
In case, a member returns the product purchased by him, the points earned by the member for such a purchase made, will be debited from his MYVS Rewards account.
In case, a member has redeemed points that were earned from previous purchases made by him / her and later wishes to return and seek refund for such previously purchased product/s, the value of points that were earned on such previously purchased product/s will be deducted from his MYVS Rewards account and a refund will be initiated accordingly.
In the above scenario, if the amount cannot be deducted from MYVS Rewards account for any reason, the value of points that were earned on such previously purchased product/s will be deducted at ₹1 per point from the refund amount.
MYVS Rewards Points will not be awarded on purchase of Gift Vouchers / Gift Cards.
MYVS Rewards Points cannot be redeemed in the same bill in case the member intends to make a payment via Gift Vouchers / Gift Cards / Coupons.
Vijay Sales (INDIA) Private Limited reserves the right to add, alter, amend and modify the clauses under MYVS Rewards programme at any given time without assigning any reason.
Management of Vijay Sales (INDIA) Private Limited has the sole discretionary power / right to close MYVS Rewards programme and any other coupons / vouchers / offers associated with but not limited to the programme at any given time without assigning any reason.
Vijay Sales (INDIA) Private Limited is solely responsible for the execution and administration of the Programme.
A registered member needs to produce a copy of the bill in case of any discrepancy in point’s updating.
Any dispute arising shall be under the exclusive jurisdiction of courts in Mumbai only.
These terms & conditions shall prevail in the event of any inconsistency between these terms and / or any advertising, publicity and / or other material relating to and / or in connection with the programme.
By quoting his /her mobile number to Vijay Sales (INDIA) Private Limited and/or any programme Partners, he/she has read and understood the terms and conditions of MYVS Rewards programme, and confirms that he /she is bound by such terms and conditions.